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Shipping Policy

How Much Do You Charge For Shipping?

Our shipping charges vary depending on where you are. We also offer
free shipping once your purchase reaches certain amounts.

Destination

Gulf countries.

Shipping Fee

Calculated at checkout.

Free Shipping

FREE SHIPPING for all orders over 200 AED

When Will I Receive My Order?

Once your order has been processed, you will receive the tracking
number of your package through email and text message.

If you are in the UAE, it will take around 3-5 days for your order
to be delivered.

For other GCC countries, it will take approximately 5-7 days*.

*Due to the pandemic, delivery time varies depending on the
availability of flights to your respective countries. Please bear
with us if it’s taking more.

Why Does It Take So Long to Deliver?

We understand your excitement to receive our products. That is why
we do our very best to process and prepare your orders as fast as we
can so they can reach you in no time.

Our perfumes are 100% hand-made by our in-house chemists. We
formulate the perfumes as soon as we receive your orders. We mix,
bottle, and pack them with as much precision and accuracy as
possible. We are committed to providing high-quality products. Thus,
we make sure the products we offer are prepared to the highest
possible standards.

With this rigorous process, kindly allow one (1) day after your
order has been placed to fully prepare the products. Once done, we
dispatch them to our partner couriers for delivery.

To avoid further delays in delivery, kindly provide your complete
details. Please give us the most accurate location of the delivery
site and the correct contact number our delivery partners can call
and message for the delivery.

For any additional concerns regarding your shipments, you can reach
our customer service representatives through the different channels
we have:

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Headquarter
Dubai, Meydan Free Zone.
P.O.Box: 001100. DXB. UAE

M: +971 52 2 10 10 50

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